My design process is usually based on Design Thinking methodology: Empathize, Define, Ideate, Prototype, and Test.
With a diverse background in financial, medical and educational projects I have an understanding of different types of users.
On-site, gathering data, learning requirements, analytics review
Interviews, User Personas, Usability Testing, Customer Journey Maps, A/B Tests
From wireframes and prototypes to hi-fidelity and responsive designs
Best software to wireframe, prototype, gather feedback and prepare final UI
Currently in Frankfurt :)